Our Return Policy
The products sold on this website are consumables and items for personal and private use。To protect your interests and those of other consumers，Except for obvious defects in the product，We will not be able to return or exchange purchased toys and products。Please read the text carefully before purchasing，When in doubt，Please contact us in time，We will be happy to serve you。If you have any questions about the quality of the product or how it is used in the use of the product，Please contact our customer service staff directly for answers。
What if the item is visibly defective?
If the item is found to be visibly defective within 7 days of purchase，For example, there is a significant rupture，No response，It cannot be shaken，Please take photos or videos and send them to us in time，We will check with the manufacturer，If it is confirmed that it is a product defect，We will return or exchange them。Eligible for return or exchange，Your item must contain all the original items，Parts & Packaging，The buyer is responsible for the return shipping fee。
Damaged due to personal reasons of the buyer，We are unable to return or exchange。
As the items sold are private items，All returns will be destroyed，Never re-packaged and re-sold。We will complete the refund process through the following steps。
We send you a new item or a refund or Store Credit
Obvious defects in the product
Contact customer service
Picture or video evidence provided by the customer
We conduct a confirmation audit with the manufacturer
Customer service contacts the customer，Check if you can return or exchange your product
The customer sends back the goods (the spare parts are fully packaged)
We confirm the receipt of the returned product